FAQ (Frequently Asked Questions)

when will I receive Pingy coconut in my mailbox?
The shipping of your order is made within 72 hours after receipt of your payment. PINGY COCONUT is shipped directly from workshop located in northern Thailand. In general, for France and European countries, the packages arrive in 10/12 working days.

In which countries Pingy COCONUT can be shipped?
PINGY COCONUT is shipped worldwide (shipping times vary by country)

How PINGY COCONUT is packaged?
PINGY COCONUT is vacuum packed. (each pack contains 500 grams of PINGY)

PINGY COCONUT contains chemicals? How long can it be stored?
PINGY COCONUT is a fresh and natural product, it contains no preservatives or chemicals, vacuum packaging allows keeping it in refrigerator for more than one month, after receiving the package, you are strongly advised to eat it soon or store it in the refrigerator. To appreciate its full flavor and creamy, it is advisable to consume PINGY COCONUT after removing from refrigerator at least one hour before eating.

Which method of payment do you accept?
We are affiliated with the internet banking PAYPAL, safe and totally secured. With PAYPAL you can pay online with most credit cards available on the market. With PayPal, buyers and sellers are protected.

Should I pay customs charges?
Generally not, we fill a customs form with product description, which we affix a statement "gift", this is only valid for small quantities. Thank you to contact our sales department for larger quantities here.

Price:
1 bag vacuum of 500 grams: $17.50

For larger quantities, thank you to contact our sales department here.